Power and communications outages can happen without warning — during storms, earthquakes, or infrastructure failures. When they do, they can cut off access to news, emergency services, and even basic essentials like heating, cooking, and lighting.
Having a plan in place can make outages less stressful and far safer. Here’s how to prepare and respond effectively.
Before an Outage: Get Prepared
Stay Powered
- Keep phones, laptops, and power banks fully charged if bad weather is forecast
- Invest in solar-powered or hand-crank chargers
- Consider a generator for essential appliances — ensure it’s safely installed and used outdoors only
Stock Emergency Lighting
- Have torches and lanterns in easy-to-reach places
- Use solar garden lights or battery-operated LED lights as backup
- Avoid using candles if possible — they’re a fire hazard
Stay Connected
- Keep a battery-powered or wind-up radio for emergency updates
- Print or write down key contact numbers (including neighbours, family, utility companies, and emergency services)
- Download offline maps and important documents in advance
Prepare for Food and Water Needs
- Have a supply of non-perishable food that doesn’t require cooking
- Store clean water in case water pumps stop working
- Freeze water bottles to keep your fridge and freezer cold for longer
Prepare for Communication Gaps
- Learn how to use text messaging and emergency apps, which may work when voice calls don’t
- Consider walkie-talkies for short-distance communication with neighbours
- Make a household communication plan, including where to meet if separated
During an Outage: Stay Safe and Informed
Use Power Wisely
- Unplug electronics to prevent damage from power surges
- Limit use of phone battery — turn off background apps and switch to low-power mode
- Use only essential lights and devices
Stay Warm (or Cool)
- Dress in layers and close off unused rooms in cold weather
- Use blankets, sleeping bags, and hot water bottles
- In heat, stay hydrated and move to the coolest part of the home
Monitor for Updates
- Tune into radio broadcasts for emergency information
- Follow instructions from Civil Defence or local authorities
After the Power Returns: Be Cautious
Check Appliances and Food
- Only turn appliances back on once you’re sure it’s safe
- Discard any perishable food that has been above 5°C for more than two hours
- Restock batteries and recheck emergency supplies
Review and Reflect
- What worked well? What would you change next time?
- Talk to whānau and neighbours about what they needed — help build resilience together
Final Thought: Don’t Wait Until the Lights Go Out
Power and communication outages can happen any time. A little preparation now can keep your household safe, informed, and connected — even in the dark.
Being ready isn’t complicated. It’s common sense, community care, and a bit of planning ahead.